Shipping and Delivery...

We will provide you with an estimated lead time upon order.

This is usually 4-6 weeks for orders if the products are remaining in the UK. For international orders, this is usually around 8-12 weeks from the date of receiving the minimum deposit to landing at the shipping port of the destination country.

Delivery to mainland UK: Usually 4-6 weeks
Delivery outside of mainland UK: Usually 8-12 weeks

We can provide you with contact details of various shipping companies and haulage companies who operate both nationally and internationally. Please note any contract for shipping or delivery by a Third Party would be between you and the shipping or haulage company and any subsequent shipping or delivery costs, warehousing costs or additional packaging costs would be due by you to the shipping or haulage company.

If you live in the USA, we regularly ship into High Point, North Carolina and can provide you with a quotation to include shipping into here. You would then need to arrange for delivery from here yourself or you could obtain a quotation from the company we use, Ampac Forwarding, on 336 889 6617 - see for further information. Any onward delivery costs, additional packaging costs or warehousing costs would be due by you to the shipping or haulage company.

We can deliver products ourselves within mainland UK and can provide you with a quotation for this. It is your responsibility to advise us as the time of ordering your furniture of difficulties that may be encountered when delivering to your property. Safe access to the room of your choice must be considered ensuring the route is clear. Any costs incurred affecting delivery will not be the responsibility of Touchwood UK, ie door or window removal etc. All delivery times given by us are approximate. We always give delivery times in good faith but cannot be held responsible for any direct or indirect loss due to any reasonable delay or delays due to unforeseen circumstances outside of our reasonable control.

Accessories are delivered via a Third Party Courier.

We can arrange delivery outside of mainland UK using our established shipping connections. Please contact us for further information.